A few details and we'll come back with the role, the coverage and a start date.
Alchelyst sources, trains, equips and manages full-time SDRs, Account Executives, Customer Service Agents and Business Development Executives who work as part of your team. You onboard the clients. Everything behind that seat is ours.
Every quarter you don't fill the seat is a quarter of pipeline you don't get back — and the cost is never just the salary.
A job post, sixty résumés, four interview rounds and a ramp. By the time the seat performs, the quarter is already gone.
Your best closers stop closing to coach new hires. It never appears on a salary line, but it is the most expensive cost you carry.
A rep leaves in month seven and the pipeline goes cold. You restart the search and pay the ramp a second time.
Each one arrives briefed on your product, your objections and your tools — and works inside your systems from day one.
They create first contact at volume, qualify hard, and hand your closers a calendar that is already warm.
| What they do | What you get |
|---|---|
| Cold calling | Live conversations with decision-makers every working day |
| Email sequences | A pipeline that keeps filling outside your team’s hours |
| LinkedIn outreach | Higher reply rates from named, researched accounts |
| Lead qualification | Only better-fit prospects reach your closers |
| Data enrichment & CRM hygiene | Clean, complete records you can forecast from |
They take a qualified conversation and turn it into signed, renewable revenue — on your pricing and your process.
| What they do | What you get |
|---|---|
| Discovery calls | Real qualification before anyone builds a proposal |
| Demos and product walkthroughs | Buyers who understand what they are paying for |
| Proposals and pricing | Faster decisions and fewer stalled deals |
| Negotiation and close | Signed contracts with protected margin |
| Pipeline forecasting | A number you can plan the quarter around |
They keep the accounts you already won from leaking out the back — across phone, chat, email and ticketing.
| What they do | What you get |
|---|---|
| Inbound phone, chat and email | Answered in minutes, not next business day |
| Ticket triage and routing | Nothing sits unowned or falls through |
| Proactive account check-ins | Problems surfaced long before they become churn |
| Escalation handling | Your hardest conversations handled calmly and on record |
| Knowledge base upkeep | Every new hire ramps faster than the last |
They open the markets, partners and accounts that are not in your CRM yet — and grow the ones that are.
| What they do | What you get |
|---|---|
| Market and territory mapping | Clarity on where the next dollar actually is |
| Partner and channel outreach | Distribution you do not pay for per click |
| Off-market deal sourcing | Opportunities your competitors never see |
| RFP and bid support | More shots on goal, professionally answered |
| Account expansion | Growth from clients you have already earned |
Tooling, quality, compliance, reporting and people management are not add-ons. They are the reason the seat performs.
One call to define the role, the tooling, the coverage hours and the numbers that matter.
We source and screen against your profile, then bring you a shortlist to interview.
Product, objections, systems and brand voice — completed before the first live conversation.
They join your standups, CRM and channels, working your hours under your name if you want it.
QA, coaching, reporting, payroll and cover run continuously on our side of the line.
| Hiring it yourself | With Alchelyst | |
|---|---|---|
| Time to output | Three to five months of posting, interviewing and ramping | A trained, briefed teammate in a fraction of the time |
| Cost | Salary, benefits, tools, recruiter fees and ramp | One predictable monthly rate, tooling included |
| Training | Your best people stop selling in order to teach | Done before day one, on our time and our cost |
| Tooling | Separate contracts for dialer, CRM seats and data | Stack set up, integrated and paid for as part of the seat |
| Turnover | You restart the entire search | Bench cover steps in and we replace at no cost to you |
| Management | Another set of one-on-ones on your calendar | A dedicated success manager who owns performance |
| Scaling down | Severance, legal exposure, difficult conversations | Flex the team up or down with your season |
Our people arrive knowing the tools, the objections and the buying cycle — no twelve-week vocabulary lesson on your payroll.
Dedicated and full-time. They work your hours, in your systems, on your accounts only — and they can operate under your name, email address and domain so it reads as fully in-house.
We do. A team lead runs coaching and QA, and a dedicated success manager owns the commercial relationship, the weekly numbers and the business reviews with you.
Yes. Scripts, sequences, objection handling and tone are trained from your material. Where we test alternatives, we A/B them openly and report the results back to you.
Dialer and CRM setup and integration, sales engagement tooling, AI transcription and coaching, and contact data enrichment. If you already run a stack, we integrate into it instead of duplicating it.
We replace them at no cost to you. Trained bench staff cover the seat in the meantime, so outreach and support do not pause while the replacement ramps.
NDAs, role-based access controls and audited permissions as standard, SOC 2-aligned practices for technology clients, and industry-specific handling for trucking and insurance. Everyone works from a managed, monitored on-site environment.
Yes. Surge staffing spins up additional reps quickly for launches and seasonal peaks, and scales back down afterwards without severance or legal exposure on your side.
